Center Clinical Manager
Company: ChenMed
Location: Largo
Posted on: July 17, 2025
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Job Description:
We’re unique. You should be, too. We’re changing lives every
day. For both our patients and our team members. Are you innovative
and entrepreneurial minded? Is your work ethic and ambition off the
charts? Do you inspire others with your kindness and joy? We’re
different than most primary care providers. We’re rapidly expanding
and we need great people to join our team. The Care Supervisor
functioning under the supervision and guidance of the PCP and/or
Clinical Dyad leader is responsible for organizing and directing
the work of the clinical staff, coordinating staff activities and
schedules to ensure that effective patient care services are
provided, and ensuring quality standards are met. The incumbent in
this role has primary responsibility of leading back office center
operations including, quality, compliance, human resources, patient
experience, clinical standards of care and direct supervision of
employees. He/She is accountable for working with the medical
leaders, care team members and patients to ensure VIP service
delivery. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Servicing the
needs of our patients, runs the clinical operations of the center
to ensure operations meet the demands of the center, leadership and
growth demands. Leads and monitors performance of clinical
operations and implements progressive improvements when needed.
Ensures key performance targets are met, including but not limited
to SSP metrics, wait times, care team integrity and Care Promoter
engagement and turnover. Leads great quality selection and hiring
of clinical staff including Licensed Practical Nurses, Care
Promoters and Medication & Pharmacy Techs. Collaborates with PCPs
to manage care team performance. Provides and facilitates
orientation and onboarding of new care team members ensuring they
are fully trained in philosophy of care, patient flow and clinical
competencies to successfully perform their duties. Ensures OSHA,
clinical and quality standards of ChenMed are met by monitoring
performance and implementing corrective action plans when needed.
Provides ongoing education and training in collaboration with the
Market Clinical Manager to enable team members to meet patient care
and organizational priorities. Supervises completion of patient
care requirements by scheduling and assigning care team members and
following up on work results. Manages and monitors operation of
medical and administrative equipment by verifying emergency
equipment availability; ensuring completion of preventive
maintenance requirements; following manufacturer's instructions;
troubleshooting malfunctions; calling for repairs; maintaining
equipment inventories and evaluating new equipment and techniques.
Manages medical supply inventories to optimum levels by maximizing
efficiencies. Completes all required training to dispense
medications from medication room. Performs other duties as assigned
and modified at manager’s discretion. KNOWLEDGE, SKILLS &
ABILITIES: Good business acumen and acuity Excellent knowledge and
understanding for basic clinical care principles, techniques,
functions, practices and procedures Knowledge of medical products,
services, standards, policies and procedures Excellent oral and
written communication skills Superb leadership and influence skills
with the ability to mentor, motivate and inspire others to perform
at maximum proficiency Skilled in taking patients’ vital signs and
obtaining blood and other samples for laboratory work Demonstrates
a quality mindset focused on solving problems for patients and
achieving team goals Innate ability to show compassion and empathy
for patients and family members Ability to effectively collaborate
with team members, including physicians, nurses, front desk staff,
center managers, and market leaders Ability to use data to develop
insights and manage multiple operations Ability to pay close
attention to detail and to ensure accuracy of reports and data
Ability to manage multiple processes and effectively lead a team
Ability to maintain effective and organized systems to ensure
timely patient flow Ability to be calm and flexible in busy or
stressful situations Proficient in Microsoft Office Suite products
including Word, Excel, PowerPoint and Outlook, plus other database
and/or presentation software Ability and willingness to travel
locally, regionally and nationwide up to 10% of the time Spoken and
written fluency in English; Bilingual a plus (Spanish/Creole) This
job requires use and exercise of independent judgment EDUCATION AND
EXPERIENCE CRITERIA: High school diploma or GED equivalent required
BA/BS degree in Business or Healthcare Administration or a
healthcare related field preferred Active and good standing
Licensed Practical Nurse (LPN) in current state of employment OR a
nationally accredited Certified Medical Assistant required; other
clinical licensure/certifications above the minimum requirement may
also be considered A minimum of 5 years progressive work experience
in a medical clinic, hospital or similarly regulated healthcare
environment required A minimum of 2 years management experience
with direct reports required; in a medical clinic, hospital or
similarly regulated environment strongly preferred IV Therapy
certification for LPNs where required by State Board of Nursing
Basic Life Support (BLS) certification from the American Heart
Association (AMA) or American Red Cross required w/in first 90 days
of employment Experience working with geriatric patients is
preferred EMR system experience a plus We’re ChenMed and we’re
transforming healthcare for seniors and changing America’s
healthcare for the better. Family-owned and physician-led, our
unique approach allows us to improve the health and well-being of
the populations we serve. We’re growing rapidly as we seek to
rescue more and more seniors from inadequate health care. ChenMed
is changing lives for the people we serve and the people we hire.
With great compensation, comprehensive benefits, career development
and advancement opportunities and so much more, our employees enjoy
great work-life balance and opportunities to grow. Join our team
who make a difference in people’s lives every single day. Current
Employee apply HERE Current Contingent Worker please see job aid
HERE to apply LI-Onsite
Keywords: ChenMed, Greater Carrollwood , Center Clinical Manager, Healthcare , Largo, Florida
